HELP

Hardware requirements

A PC/laptop with 1,5 GHz processor and 2 GB RAM memory.At least 2 Mbps ADSL/Cable modem/fibre. We cannot guarantee a mobile connection (3G/4G) is fast enough everywhere.

Software requirements

Microsoft Windows Vista or newer, Macintosh OS X 10.5 or newer, Ubuntu Linux 14.04 or newer.
Adobe Flash Player 26 or newer.
Internet Explorer 9.0+, or Firefox 50+ or Safari 9.0+, or Google Chrome.

Mobile hardware requirements

Apple iPhone 3Gs or newer, Apple iPad 2 or newer,iOS 5.0 or newer
or
Android 4.0 or newer

At least 2 Mbps ADSL/Cable modem/fibre. We cannot guarantee a mobile connection (3G/4G) is fast enough everywhere.

Troubleshooting tips

- If you have old browser, please make sure that you have the latest Flash plugin installed. You can get the latest version always from http://get.adobe.com/flashplayer/
- Ensure that Javascript and cookies are allowed and enabled on your web browser. o
- close other applications and browser windows before opening the stream player.
- Check if other users or applications are using your network connection. Use connection speed tester if needed.
- If you're using wireless connection (wifi) and you have problems with the stream, try connecting your computer via cable (wired connection).
- Make sure your Flash player is using hardware acceleration: click video with right mouse button and select Settings. Check "Enable hardware acceleration" option on Display tab if unchecked.
- However if video is blank/black but sound is working, the hardware acceleration may be the cause and should be unchecked.
- Try changing the quality (medium or low)
- If there are problems with opening the player, check that you're not using any kind of ad blocker on Kepit.TV site (Adblocker, Click to Flash etc.). Disable all the ad blockers.